Quality Service Certification, Inc., is the premier advocate of consumer-oriented quality service in the real estate industry today. We deliver and manage the Quality Service Certification^® Program throughout the United States and Canada for real estate agents and brokers.

The Quality Service Certification^® Program was created to offer greater value for the home seller or buyer by providing consistent, reliable, accountable and responsive service for every real estate transaction. Thousands of real estate professionals have now earned the Quality Service Certified^® designation.

Quality Service Certification, Inc., is the only company that offers home sellers and buyers a unique option for selecting the service professional with whom they will do business. By checking the Customer Satisfaction Rating (CSR) of an agent, the home seller or buyer is able to view past customers' service ratings of a particular agent. (Click here to find out more about the CSR.)

If you are a real estate professional and you are interested in becoming Quality Service Certified^® click here to go to the QualityCertified.org web site.

Our CEO
Larry D. Romito is founder and CEO of Quality Service Certification, Inc. A highly recognized and respected business leader in the real estate industry, he holds an MBA from the University of Chicago Graduate School of Business. His three decades of business experience in real estate sales, marketing, service and executive management include a remarkable progression of responsibilities with large and small organizations, as well as independent companies and national franchise organizations. Romito's significant experience and record of success logically led to the founding of Quality Service Certification, Inc., a consulting and resources firm, focusing on the theory, principles, resources and practice of quality service delivery for professional real estate service providers.